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  • Welcome to Building Blocks
  • Overview
  • The BUILDING BLOCKS Model
  • About BUILDING BLOCKS
  • Benefits
  • You & Your Manager / Coach
  • Your Support Team
  • Q & A
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  • Jump into BUILDING BLOCKS
  • Complete Self-Assessment
  • Construct Learning Plan
  • Embark on Learning
  • Apply & Assess Learning
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  • Learning Resources for:
    - Personal Banking Officer (PBO)
    - Senior Personal Banking Officer (SPBO)
    - Account Manager Small Business (AMSB)
    - Manager Small Business (MSB)
  • Learning Resources for:
    - Financial Advisor (FA)
    - Investment Personal Banking Specialist (IPBS)
    - Manager Personal Banking (MPB)
    - Branch Manager
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Apply Learning

You are responsible for putting your Building Blocks learning into action.

Apply the skills and knowledge gained from Building Blocks to enhance your investment-related conversations and activities.

Assess Learning

There are several ways in which you may assess your learning.

Follow these steps to assess your learning:

1. Complete any tests / evaluations as directed for on-line learning (e.g. the annual MFR/BCO Review Certificate)
2. Seek observational coaching feedback
3. Complete the Building Blocks Self-Assessment annually